Go live. Meet people. Share the moment.
Lumo Live is a live video app where you can watch real people stream, chat with them as it happens, send virtual gifts and make new friends from around the world.
For users aged 18 and above. Free to download.
Everything you need to connect, live
Watch, talk, play and celebrate with people in real time. Here’s what you can do in the app.
Live streaming
Start a live video in one tap. Sing, dance, talk, cook, play games or just hang out. Viewers can join from anywhere and you see their reactions instantly.
Virtual gifts
Show love to your favourite hosts with animated gifts, from a single rose to a full fireworks show.
Make friends
Follow people you like, discover new faces nearby or across the world, and build your own circle.
Chat with people
Send text, voice notes, photos and stickers in private chats or comment live during streams.
One-to-one video calls
Move from chat to a private video call when both of you are ready. You control who can call you.
Party and voice rooms
Join group rooms with up to several guests on mic. Great for talk shows, karaoke and games.
Instant translation
Chat messages can be translated into your language, so you can talk to people from other countries.
Host battles and leaderboards
Hosts can team up or face off in friendly live battles, while levels, badges and rankings reward active members.
Host program
Approved hosts can earn rewards from the gifts they receive. Hosts can also join a registered agency that helps with training, scheduling and support.
How a live stream works
From going live to getting rewarded, in four steps.
Host goes live
A host opens the app and starts a live video with a title and topic.
Viewers join
People find the stream on the home feed, nearby list or through friends.
Chat and gifts
Viewers comment, react and send virtual gifts. The host replies in real time.
Host earns rewards
Gifts turn into points for the host, which can be redeemed under the host program.
The live social streaming industry
Live social apps combine video, chat and digital gifting in one place. They have grown from a niche idea into one of the most popular ways people meet and entertain each other online, especially across Asia, the Middle East and Latin America.
How people’s screen time moved to live, two-way video
One channel talks, millions watch. No way to talk back.
Anyone can upload. Viewers comment hours or days later.
Phones become cameras. Likes and shares become the reaction.
Hosts and viewers talk in real time. Gifts let fans support creators directly.
Three groups that make the platform work
Viewers
- Watch streams for free
- Chat, follow and make friends
- Buy coins to send gifts if they choose
Hosts
- Create live content they enjoy
- Build a following and fan community
- Earn rewards through the host program
Agencies
- Recruit and train new hosts
- Help hosts follow platform rules
- Support hosts with schedules and growth
Where a virtual gift goes
Coins are bought inside the app and used only for gifts and features. They can’t be cashed out by viewers. Only approved hosts receive rewards, under the host program rules.
Safety comes first
A friendly community needs clear rules and quick action. These are the protections built into the app.
Round-the-clock review
Live streams are watched by automated tools and a human review team at all hours.
Adults only
The app is only for people aged 18 and above. Hosts must verify their identity.
Report and block
Block anyone in one tap and report any stream, message or profile from inside the app.
Your data protected
Data is encrypted in transit and we never sell your personal information.
Ready to go live?
The app is launching soon on Android and iPhone.
Terms and Conditions
Last updated:
- Who we are
- Accepting these terms
- Who can use the app
- Your account
- Coins and virtual gifts
- Host program
- Your content
- What is not allowed
- Moderation and account suspension
- Payments and app stores
- Disclaimers
- Limitation of liability
- Indemnity
- Governing law and disputes
- Changes to these terms
- Contact
1. Who we are
(the “App”) and this website are operated by , a company registered in , with its registered address at (“we”, “us”, “our”).
2. Accepting these terms
By downloading, accessing or using the App or this website, you agree to these Terms and Conditions, our Privacy Policy and our Community Guidelines. If you do not agree, please do not use the App.
3. Who can use the app
You must be at least 18 years old to create an account or use the App. By using the App you confirm that you are 18 or older and legally able to enter into this agreement. We may ask for proof of age at any time and will close accounts that belong to anyone under 18.
4. Your account
- You must give accurate information when you sign up and keep it up to date.
- You are responsible for everything that happens under your account. Keep your login details private.
- One person may not hold multiple accounts to get around a ban or to manipulate rankings or rewards.
- Tell us straight away if you think someone has accessed your account without permission.
5. Coins and virtual gifts
- Coins are a virtual item bought inside the App. They can only be used to send virtual gifts and unlock features within the App.
- Coins and gifts have no real-world money value. They cannot be exchanged for cash, transferred to other users outside the App, or sold to third parties.
- All purchases of coins are final and non-refundable, except where the law requires a refund or where we decide otherwise.
- We may change coin prices, gift types and gift values at any time.
- Coins bought from unofficial sellers are not supported and may be removed, and the accounts involved may be suspended.
- If your account is closed for breaking these terms, any unused coins will be lost.
6. Host program
Users who apply and are approved as hosts may receive points when viewers send them gifts. Points can be redeemed only under the separate Host Program rules, which include identity verification, minimum thresholds, processing times and fees. Being a host does not make you our employee, agent or partner. Hosts are responsible for any taxes on rewards they receive. Hosts who join a registered agency also agree to that agency’s terms, and we are not responsible for any separate arrangement between a host and an agency.
7. Your content
You own the content you create, including live streams, messages, photos and comments (“Content”). By sharing Content on the App you give us a worldwide, non-exclusive, royalty-free licence to host, store, display, stream and share it to run, improve and promote the App. You confirm that you have the rights to any Content you share and that it does not break any law or anyone else’s rights. Live streams are public by default and may be seen, recorded or shared by others.
8. What is not allowed
You must not use the App to:
- share nudity, sexual content or sexual services of any kind;
- involve, show or target anyone under 18;
- bully, harass, threaten or hate on anyone because of who they are;
- promote violence, self-harm, terrorism, weapons or illegal drugs;
- cheat people, run scams, gamble or ask for money outside the App;
- impersonate another person or brand;
- share someone else’s private information without their permission;
- stream copyrighted content you do not have rights to;
- use bots, hacks or any tool to manipulate gifts, rankings or rewards;
- break any law that applies to you.
More detail is in our Community Guidelines.
9. Moderation and account suspension
We may review, remove or restrict any Content and may warn, mute, suspend or permanently close any account that breaks these terms or puts other users at risk, with or without notice. If you think we made a mistake, you can appeal by writing to .
10. Payments and app stores
Purchases made through Google Play or the Apple App Store are also subject to those stores’ own terms. Payment details are handled by the store or by our payment partner; we do not store your full card details.
11. Disclaimers
The App is provided “as is” and “as available”. We do not promise that it will always be available, error-free or secure. We are not responsible for what other users say or do, including in live streams, chats or video calls. Please use care when meeting or sharing information with people you met online.
12. Limitation of liability
To the extent the law allows, we will not be liable for any indirect, incidental or consequential loss, or for loss of data, profit or reputation. Our total liability to you for any claim will not be more than the amount you paid us in the 6 months before the claim.
13. Indemnity
You agree to cover us for any claims, losses or costs that arise because you broke these terms, broke the law, or infringed someone else’s rights through your use of the App.
14. Governing law and disputes
These terms are governed by the laws of . Any dispute will first be discussed in good faith by contacting us. If it cannot be settled, it will be handled by the courts of , unless the law of your country gives you a different right.
15. Changes to these terms
We may update these terms from time to time. We will post the new version on this page and change the “Last updated” date. If the changes are important, we will also tell you inside the App. Continuing to use the App means you accept the updated terms.
16. Contact
Email:
Phone:
Privacy Policy
Last updated:
This policy explains what personal information collects when you use and this website, why we collect it, and the choices you have.
1. Information we collect
Information you give us
- Account details: name or nickname, phone number or email, date of birth, gender, profile photo.
- Host verification: government ID and a selfie, used only to confirm identity and age.
- Content: live streams, messages, comments, photos and voice notes you share.
- Support requests and anything you send us through the contact form.
Information collected automatically
- Device details such as model, operating system, app version and device identifiers.
- Log data such as IP address, approximate location (city level), time zone and crash reports.
- How you use the App, such as streams watched, gifts sent and features used.
Payment information. Coin purchases are processed by Google Play, the Apple App Store or our payment partner. We receive a record of the purchase but not your full card details.
2. How we use your information
- To create and run your account and provide the App’s features.
- To process coin purchases, gifts and host rewards.
- To keep the community safe: checking age, finding fake accounts, preventing fraud and moderating content.
- To show you streams and people you may like.
- To respond to your questions and send important service messages.
- To meet legal obligations and respond to lawful requests from authorities.
3. Who we share it with
We do not sell your personal information. We share it only with:
- Service providers who help us run the App (cloud hosting, video streaming, payment processing, customer support, analytics), under contracts that protect your data.
- Agencies you choose to join as a host, limited to what is needed to support you.
- Authorities, when the law requires it or to protect someone’s safety.
- A buyer or successor if our business is sold or merged.
4. Public information
Your profile name, photo, live streams and public comments can be seen by other users. Please think before sharing personal details in a live stream.
5. How long we keep it
We keep your information while your account is active. After you delete your account, we delete or anonymise your data within 90 days, except where we must keep certain records for legal, tax or fraud-prevention reasons.
6. How we protect it
We use encryption in transit, access controls and regular security reviews. No system is fully secure, so please use a strong password and keep your login private.
7. Your rights
Depending on where you live, you can ask to see, correct, download or delete your personal information, withdraw consent, or object to certain uses. You can delete your account at any time from Settings in the App, or by emailing . We will reply within 30 days.
8. Age limit
The App is for adults aged 18 and above. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it and close the account.
9. International transfers
Our servers and service providers may be located outside your country. When we move data across borders, we use legal safeguards to protect it.
10. Cookies on this website
This website uses only basic cookies needed for it to work and simple, anonymous visit statistics. You can block cookies in your browser settings.
11. Grievance officer
If you have a complaint about how your data or content is handled, contact our grievance officer:
Email:
Address:
We will acknowledge complaints within 24 hours and aim to resolve them within 15 days.
12. Changes to this policy
We may update this policy. We will post changes here and update the date at the top. Important changes will also be shown in the App.
13. Contact
Email:
Phone:
Community Guidelines
The simple rules that keep friendly for everyone.
Be respectful
Treat people the way you want to be treated. No bullying, insults, threats or hate based on religion, caste, race, gender, sexuality, disability or nationality.
Keep it clean
No nudity, sexual acts, sexual talk or sexual services. Dress as you would in a public place. Hosts must not ask viewers for gifts in return for sexual content.
Adults only, always
No one under 18 may appear in a stream, even in the background. Any content that sexualises or endangers children is reported to the authorities.
No scams or outside deals
Never ask for money, bank details or payments outside the App. Do not sell coins or accounts. Report anyone who does.
Stay safe
No violence, weapons, drugs, dangerous stunts or content that encourages self-harm. Do not stream while driving.
Be real
Do not pretend to be someone else, use fake gifts or bots, or mislead people about who you are.
What happens if rules are broken
Depending on how serious it is, we may give a warning, end a live stream, mute or suspend an account, hold host rewards, or permanently ban the user. Serious cases may be reported to the police.